19900 - Process CPU Utilization

Alarm Group:

STK

Description:

The process, which is responsible for handling all signaling traffic, is approaching or exceeding its engineered traffic handling capacity.

Severity:

Critical, Major, Minor

Instance:

N/A

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

dbcProcessCpuUtilizationNotify

Cause:

This alarm raises when the MP is handling too much traffic and is operating in congestion.

Diagnostic Information:

N/A

Recovery:

1. Navigate to Status & Manage, and then KPIs to monitor the ingress traffic rate of each MP.
   • The mis-configuration of Server/Client routing may result in too much traffic being distributed to the MP. Each MP in the server site should be receiving approximately the same ingress transaction per second.
   • There may be an insufficient number of MPs configured to handle the network traffic load. If all MPs are in a congestion state, then the traffic load to the server site is exceeding its capacity.
2. Navigate to Alarms & Events to examine the alarm log.

   It is recommended to contact My Oracle Support for assistance.