1. Alarms and KPIs Guide
  2. Alarms and Events
  3. Diameter Alarms and Events (8000-8299, 22000-22350, 22900-22999, 25600-25899)
  4. 22057 - ETG Rate Limit Degraded

22057 - ETG Rate Limit Degraded

Alarm Group:
DIAM
Description:
The ETG Rate Limit has exceeded the defined threshold.
Severity:
Major
Instance:
<ETGName>
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
eagleXgDiameterEtgRateLimitDegradedNotify
Cause:
This alarm triggers when Rate Limiting is Enabled through active SO server menu, Diameter > Maintenance > Egress Throttle Groups.
  • Rate Limiting Operational Status transitions from Available to Degraded.
  • Rate Limiting Operational Status transitions from Inactive to Degraded.
Diagnostic Information
  • Screen snapshot of active SO server through menu, Main Menu> Diameter -> Maintenance -> Egress Throttle Groups.
  • Savelogs of all MPs.
  • DSR logs of all MPs.
  • Export DSR configuration on active SO server.

Recovery:

  1. Check the configuration in Diameter, and then Configuration, and then Egress Throttle Groups to determine if the Maximum Configured rate is too low.
  2. Check the Egress Message Rate at Diameter, and then Maintenance, and then Egress Throttle Groups and Diameter, and then Maintenance, and then Connections to determine if the sending Peers/Connections are offering too much traffic.
  3. If the problem persists, collect the logs list in Diagnostic information and it is recommended to contact My Oracle Support.