22504 - Peer CNDRA Application Ingress Message Rate

Alarm Group:
APPL
Description:
The ingress message rate for the Peer CNDRA application is exceeding its engineered traffic handling capacity.
Severity:
Minor, Major, Critical
Instance:
<Metric ID>, <Peer CNDRA Application Name>

Note:

The value for metric ID for this alarm varies (such as RxRbarMsgRate) depending on which Peer CNDRA application generates the alarm (such as RBAR). Use the ID that corresponds to the specific Peer CNDRA application in use.

Note:

The value for Peer CNDRA Application Name varies depending on the Peer CNDRA application generating the alarm (such as RBAR, etc.). Use the name that corresponds to the specific Peer CNDRA application in use.
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
eagleXgDiameterCndraApplicationIngressMsgRateNotify
Cause:
The alarm #22504 raises when the ingress message rate for the Peer CNDRA Application is approaching or exceeding its engineered traffic handling capacity.
This alarm get cleared when the diameter process stops.
Diagnostic Information:
For further information regarding this alarm:
  1. Examine the alarm log on Active Overseer Server.
  2. Average Ingress Message rate utilization on a MP Server of the Peer CNDRA Application is exceeding or approaching engineering traffic handling capacity.

Recovery:

  1. Application routing may be mis-configured and is sending too much traffic to the Peer CNDRA application. Verify the configuration.
  2. There may be an insufficient number of MPs configured to handle the network load. Monitor the ingress traffic rate of each MP.
  3. If MPs are in a congestion state, then the offered load to the server site is exceeding its capacity.
  4. If the problem persists, it is recommended to contact My Oracle Support.