1. Alarms and KPIs Guide
  2. Alarms and Events
  3. Policy and Charging Application (PCA) Alarms and Events (22700-22799)
  4. 22737 - Configuration Database Not Synced

22737 - Configuration Database Not Synced

Alarm Group:
PCA
Description:
Configuration Database is not synced between the System OAM and Network OAMP.
Severity:
Minor
Instance:
Site name of SOAM server which asserted this alarm
HA Score:
Normal
OID:
pdraPcaConfDbNotSyncedNotify
Auto Clear Seconds:
0 (zero)

Recovery:

  1. Make note of all Status & Manage, and then Database Resote operations (if any) at NOAM or SOAM within a day of the occurrence of alarm.
  2. Gather all configuration changes (Insert, Edit, or Delete) for PCRFs, Policy Clients, OCSs, CTFs via Security Log from the time the database restore was executed until the present. If there was no database restore performed, then start from the time the alarm was first asserted until the present.
  3. If additional assistance is needed, it is recommended to contact My Oracle Support.