Alarms and KPIs Guide Alarms and Events Diameter Equipment Identity Register (EIR) (71000-71999) 71004 - UDR DB Connection Error 71004 - UDR DB Connection Error Event Type Alarm Description ComAgent connection between DSR EIR and UDR is down. Severity Critical Instance MP hostname HA Score Normal Throttle Seconds 86400 OID NA It is recommended to contact My Oracle Support for assistance if needed.