1. Alarms and KPIs Guide
  2. Alarms and Events
  3. Diameter Alarms and Events (8000-8299, 22000-22350, 22900-22999, 25600-25899)
  4. 8002 - MpEvRxException
  5. 8002 - 204 - MpEvRxException_ItrPoolCongested

8002 - 204 - MpEvRxException_ItrPoolCongested

Event Type
DIAM
Description
DraWorker ingress message processing exception.
Severity
Info
Instance
<DraWorker Name>:204
HA Score
Normal
Throttle Seconds
10
OID
eagleXgDiameterMpEvRxException

Recovery:

  1. Adjust the RADIUS Cached Response Duration option of the associated Connection configuration set(s) to reduce the lifetime of cached transactions, if needed.
  2. If one or more MPs in a server site have failed, the traffic will be distributed between the remaining MPs in the server site.
  3. The mis-configuration of Diameter peers may result in too much traffic being distributed to the MP. Each MP in the server site should be receiving approximately the same ingress transaction per second.
  4. There may be an insufficient number of MPs configured to handle the network traffic load. If all MPs are in a congestion state then the offered load to the server site is exceeding its capacity.
  5. A software defect may exist resulting in PTR buffers not being deallocated to the pool. This alarm should not normally occur when no other congestion alarms are asserted. The alarm log should be examined.
  6. If the problem persists, it is recommended to contact My Oracle Support.