3.8.38 CATransNoReTxMaxTTL

Measurement ID
9895
Measurement Group
ComAgent Exception
Measurement Type
Simple
Measurement Dimension
Arrayed (by Service ID)
Description
Number of reliable transactions abnormally ended because of Max Time to live exceeded without any retransmits.
Collection Interval
30 min
Peg Condition
Maximum Time To Live period exceeded with no retransmission attempts and no response received for the transaction. This measurement provides a measure of abnormal transactions due to maximum time to live period exceeded condition (Without any retransmits) and no response is received from remote. Such abnormal transactions can be due to:
  • Server overload that can result in delayed responses.
  • Unexpected conditions in software.
Measurement Scope
Server

Recovery

  1. Use Main Menu, and then Communication Agent, and then Maintenance, and then Routed Services Status and Main Menu, and then Communication Agent, and then Maintenance, and then Connection Status to determine network and server communications.
  2. It is recommended to contact unresolvable-reference.html#GUID-F069C6FD-5BA3-4F31-AE9E-A187D5B5F729 if assistance is needed