Navigation Audit Logs

Navigation Audit allows users to view the user navigation in OIPA audit in the Audit Log Search screen. You can set the logging of the OIPA screen navigation to ON or OFF by setting the application.enableAccessLogs property in the PAS.properties file.

Logs Capture on OIPA Screens

For OIPA search screens, for a given search criteria, all the results that are displayed on the screen is captured in the Ac_Access detail table. The primary GUID of each result is stored as a JSON data column in the database and displayed on screen.

The following screens are captured during user navigation in OIPA and are presented in the Navigation Audit screen by

screen name.

Note: List indicates that multiple records are captured for a screen.

Screen Name Capture Data? Data to be Captured

ActivityComments

NO


ActivityCommentsHistory

NO


ActivityCommentsSearch

NO


ClientAddressHistory

NO


Agreement

NO


AgreementHistory

NO


AgreementRole

NO


AllocationHistory

NO


AlternateName

NO


Application

YES

PolicyGUID

ApplicationSearch

YES

PolicyGUID List

Batch

NO


Benefit

NO


Case

YES

CaseGUID

CaseSearch

YES

CaseGUID List

ClassGroupClassRuleVariables

NO


ClassGroups

NO


ClassMember

NO


ClassRules

NO


Client

YES

ClientGUID

ClientActivity

YES

ClientGUID

ClientAddress

YES

ClientGUID

ClientHistory

NO


ClientComments

YES

ClientGUID

ClientCommentsHistory

NO


ClientCommentsSearch

NO


ClientHistory

NO


ClientInquiry

NO


Phone

YES

ClientGUID

ClientRelationship

YES

ClientGUID

Client

YES

ClientGUID

ClientSearch

YES

ClientGUID List

ClientWithholding

NO


Comments

NO


CommentsHistory

NO


CommentsSearch

NO


CompanyActivity

NO


CompanyInquiry

NO


CreateRates

NO


GroupCustomer

NO


GroupCustomerActivity

NO


GroupCustomerAddress

NO


GroupCustomerAddressHistory

NO


GroupCustomerClassRuleVariables

NO


GroupCustomerComments

NO


GroupCustomerCommentsHistory

NO


GroupCustomerCommentsSearch

NO


GroupCustomerHistory

NO


GroupCustomerInquiry

NO


GroupCustomerOverview

NO


Phone

NO


Plan

NO


GroupCustomerRelationship

YES

ClientGUID

GroupCustomerSearch

NO

ClientGUID List

ClientWidget

YES

PolicyGUID List

PolicyWidget

YES

CaseGUID List

CaseWidget

YES

 

CustomerWidget

YES

 

ActivityWidget

YES

 

IntakeFileSearch

NO


DisbursementApproval

NO


DisbusementSearch

NO


Enrollment

NO


FinalAction

NO


Adjust

NO


LinkSuspense

NO


BillReconciliation

NO


BillSearch

NO


ImpairementDetail

NO


ImpairmentComments

NO


IntakeProfile

NO


IntakeProfileHistory

NO


Intake

NO


LinkRateGroup

NO


NetAssetValue

NO


PlanActivity

NO


PlanAgreementSearch

NO


PlanAllocation

NO


PlanFields

NO


PlanSegment

NO


PlanWithholding

NO


Policy

YES

PolicyGUID

PolicyActivity

YES

PolicyGUID

PolicyAllocation

NO


PolicyComments

YES

PolicyGUID

PolicyCommentsHistory

NO


PolicyCommentsSearch

NO


PolicyInquiry

NO

PolicyGUID List

PolicyOverview

YES

PolicyGUID

PolicyRequirement

YES

PolicyGUID

PolicyRole

YES

PolicyGUID

RoleHistory

NO


PolicySearch

YES

PolicyGUID List

PolicySegment

YES

PolicyGUID

PolicyValue

NO


PolicyWithholding

NO


Program

NO


ProgramAllocations

NO


ProgramHistory

NO


RequirementComments

NO


RequirementDetail

NO


RequirementErrorSearch

NO


RequirementHistory

NO


RequirementResult

NO


RequirementResultSearch

NO


RequirementUpdates

NO


SearchRates

NO


SegmentComments

NO


SegmentCommentsHistory

NO


SegmentCommentsSearch

NO


SegmentRole

YES

PolicyGUID

SegmentRoleHistory

NO


Split

NO


StateApprovals

NO


SuspenseRecord

NO


SuspenseComments

NO


SuspenseCommentsHistory

NO


SuspenseCommentsSearch

NO


SuspenseHistory

NO


SuspenseSearch

NO


UnmatchedResults

NO


User - Workflow Role link

NO


Workflow

NO


WorkflowTaskHistory

NO


WorkflowTaskEdit

NO


UnifiedPolicySearch

Yes

PolicyGUID List

UnifiedCaseSearch

Yes

CaseGUID List

UnifiedClientSearch

Yes

ClientGUID List

UnifiedCustomerSearch

No


UnifiedSuspenseSearch

No


UnifiedDisbursementSearch

No


UnifiedGroupBillSearch

No


UnifiedBatchInputModel

No


UnifiedBatchQueryModel

No


View Filtered Logs

To view the navigation audit logs, in the Audit Type drop down list select Navigation Audit, the other filter fields are updated the options available to filter the logs are User ID, Screen Name, Filter By, Data, Access From, and Access To.

When you click Find, the Audit Log Search screen displays the updated data. The user can search and view the filtered logs by applying the filters on the fields as follows:

Search Logs by User ID/Number

You can search logs by User ID by selecting the User ID from the drop down list. The search results contain all the screens accessed by that specific user. If you select All, logs of all the users/clients are displayed.

Search Logs by Screen Name

You can search logs by Screen Name by selecting the Screen Name from the drop down list. The search results contain the all the users that accessed the given screen. If you All, logs of all screens are displayed.

Filter by:

You can apply and view more filtered logs, on selecting an option from the Filter By drop down or manually enter values for PolicyGUID / ClientGUID / CaseGUID / PolicyNumber in the Data field in the following format:

For a single GUID: "PolicyGUID":"POLICYGUID_VALUE"

For a list of GUIDs: {"PolicyGUID":"POLICYGUID_VALUE1"}, {"PolicyGUID":"POLICYGUID_VALUE2"}

  • For a given ClientGUID, the search results contain the screens in which the Client data was accessed by the user.
  • For a given PolicyGUID, the search results contain the screens in which a Policy data was accessed by the user.
  • For a given CaseGUID, the search results contain the screens in which a Case data was accessed by the user.
  • For a given PolicyNumber, the search results contain the screens in which Policy Number data was accessed by the user.

Search Logs by Date Range

You can search for logs within a particular date range. Access From and Access To fields populates the dates persisted in the AcAccess table.

You can search logs by OIPA User ID on selecting the User ID from the drop down box. The search results contain the all the screens accessed by the given user. If a user selects All, the logs of all users/clients are displayed.

Search Logs by Date Range

An Audit user can search for logs within a range of dates. Access From and Access To fields populates the dates persisted in the AcAccess table.