Chart 3 - Activity Step [selected activity name]

This chart is represented as Line Chart and Tabular View, by default the Line Chart is displayed. To view the data in the tabular view, select the Tabular View toggle.

The chart name depends on how the user navigates to the chart. If you navigate to the Chart 3 using a selection made on Chart 1 then the title of the chart is the Activity Step [selected activity name] selected from Chart 1 and if you navigate from Chart 2 the selected Transaction’s name from Chart 2 is the title for Chart 3 and this changes as you make different selections on Chart 2.

In the tabular view, the View Activity Details icon allows you to navigate from Chart 1 and Chart 2 where the chart title is displayed as per the chart and the selections done in the chart from where you are navigating.

Processing time (Y-axis) vs Policy numbers for Policy cycle step, Client name for Client cycle steps and Activity GUID for Plan and Company cycle steps (X-axis)

When you select a transaction name from the Chart 2, Chart 3 is populated with the individual activities of the same a transaction name from the same cycle step. The selected Activity’s name from Chart 2 is its title and this changes as you make selections on Chart 2.

This chart presents Processing time in the Y-axis and Policy numbers for Policy cycle step, Client name for Client cycle steps and Activity GUID for Plan and Company cycle steps on the X-axis.

The top line of the chart represents all policies that executed activities with the same name for the given System Date. The X-axis is arranged by the most expensive Policies on the left progressing to the least expensive on the right. The line contains selection points. Each point provides information about the policy and activity represented by that point.

You can zoom into the data points especially when there are hundreds or thousands of them. You can select any data point in order to view more detailed information about that Policy's execution of the Activity.

Tabular View

By default the Tabular View is OFF, select the Tabular View toggle option then the chart will be replaced with a table representing the chart. The details of the table view are:

  • Agent
  • Group
  • Transaction Name
  • Identifier
  • Time Taken: It is total processing time of individual activities.
  • Activity GUID
  • Activity Status
  • Action icon: The Action icon contains the below options
    • View Method Details: Navigates to the Chart 4 that is displayed in tabular view.