DeepLinks/ExternalLinks Navigation

The Deeplinks provide configurable navigation to a third-party Uniform Resource Locator (URL) from any OIPA screen, that is compatible with dynamic fields and to navigate to a different website or system while working on the OIPA application for data. It presents an external URL navigation button on the OIPA screen. Users can update external targets by encoding data in the URL. LinkExternal DataType will not be saved in the database where a dynamic field on an entity (e.g. Activity, Policy, Client) persists. The field behaves similarly to a Line DataType.

This feature ensures security by validating the configured sites/URLs in the business rule and allowing only approved domains to be configured in Palette.

All the configured external links will appear in a list format and are organized alphabetically for users' ease. When the user clicks on the configured external link the external application will be launched in a different browser tab. The links can be configured and accessed from different locations in the OIPA application such as Admin Menu, Client, Case, Suspense, Group Customer, and Policy screen, and at the screen level such as Requirement, Transaction, and Programs.

Note: In the case of Policy context, based on configuration, the policies of different plans will display different External Links or no External Links. If the External Links are not configured, then OIPA UI will not display the External Links drop-down with links.

To access the DeepLinks/ExternalLinks: The external links configured at the Primary Company level can be accessed through Admin Menu at the top navigation in OIPA. Under the Admin Menu, the user can access all the configured external links by selecting the Link sub-menu.