Initiate Action
The user can initiate action directly from the inquiry screen. This provides the ability to have a link from the inquiry screens to a related OIPA objects like Policy, Client, and Activity that is being reported upon.
The hyperlinks should give the option to go to the screens.
- If Policy field is selected, the user is navigated to Policy Screen and Policy Activity Screen from Inquiry Screen.
- If Client Field is selected, the user is navigated to Client Screen from Inquiry Screen.
- If Client Activities Field is selected, the user is navigated to Client Activity Screen from Inquiry Screen.
- If Customer Field is selected, user is navigated to Customer Screen and Customer Activity Screen from Inquiry Screen. User is able to navigate from Inquiry Screen to Group Customer.
- If Case Field is selected, user is navigated to Case screen from Inquiry Screen.