Known Issues or Limitations

Service Request No. Description
 

Group customer quote record is automatically reopened after saving the quote record

When the user enters details in the Quote Screen and clicks Save, the Quote Screen closes by default and reopens, then the user can enter the additional Benefits/Claim details.
 

No Scroll bar on left navigation pane for Customer Overview screen

Currently in OIPA the Navigation list pane will have a scroll bar if the height of the Form pane does not require a page/browser pane. The entity screens are two-pane layout screens:

  • Navigation list pane

  • Form entry/display pane

Example:

  • If an entity screen is having multiple fields in the Form entry/display pane, then it requires page/browser scrolling to view all the entity fields. Here, the browser page will control scrolling for both the Entity screen and the Navigation List panes.

  • If an entity screen does not have many fields and all the fields fit within the height of the screen, then it does not require page/browser scrolling to view all the entity fields. Here, there is a scroll bar on the Navigation List pane as the list exceeds the height of the page.
 

Searching for Batches

Unified Search will be disabled when a Batch entity is selected with no instances.
 

DB2 Support

The OIPA V12.0.1.0 release does not support DB2, however it will be supported for the V12.1.0.0 release.
 

Zoom Functionality

When the Zoom resolution is changed in the OIPA application, we need to refresh the browser to restore the application. This issue is mostly seen in Firefox, which will be fixed in the upcoming releases.
35513984 In case if a user clicks on the back button on the respective browser, while he has a table drawer open for on any page, the page is not accessible as it is greyed out and the user is unable to perform any other updates. To resolve this issue, refresh the browser then the main pages is accessible for updates. This is observed, in the screens where you have a table drawer component such as Activity, Roles, Requirement, etc.
 

Deep Link Navigation

The documentation related to the Deep Link Navigation is available in the XML Configuration Guide → Integration topic.
 

VPAT

Currently in the OIPA application, when the user uses a keyboard or JAWS reader for navigation when the table drawer is open, after navigating through the content of the open table drawer, the navigation moves to the parent screen that is visually hidden behind the table drawer. This issue will be fixed in the upcoming releases.

Installation Instructions

For Installation Instructions, refer to the OIPA Release 12.0.1.0 Installation Guide on Oracle Help Center.

Click Policy Administration link at the top of the page, then click View Library for the 12.0.1.0.