1. Alarms and KPIs Guide
  2. Alarms and Events
  3. OAM (10000-10999)
  4. 10055 - Device Discovery Failed

3.2.19 10055 - Device Discovery Failed

Alarm Group:
AUD
Description:
An error occurred in the discovery of network devices. No network device could not found; more specifically, if the /etc/sysconfig/network scripts directory could not be read by the apwSoapServer audit; or 1 named network device could not be discovered on the system, more specifically, if the /sbin/ip addr show <dev> command fails when run from the apwSoapServer audit.
Severity:
Minor
Instance:
N/A
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
awpss7TekelecDeviceDiscoveryFailedNotify

Recovery:

  1. Correct any directory or file permissions in the /etc/sysconfig/network-scripts/* directory. It should be 0755 or relaxed.
  2. Check if the named device interface is configured, that is, the interface files (ifcfg-<dev>) are present in the /etc/sysconfig/network scripts directory.
  3. If the physical device is present on the system, but it does not show up in the output of ifconfig command, then use the netAdm command to add the device to the platform configuration.
  4. It is recommended to contact My Oracle Support if further assistance is needed.