3.8.5 CAHSTxDscrdUnavailSR

Measurement ID

9871

Measurement Group

ComAgent Exception

Measurement Type

Simple

Measurement Dimension

Arrayed (by Resource ID)

Description

Number of stack events discarded because they were submitted to an Unavailable Sub-Resource of a given Resource. During normal operation, this measurement should not be increasing. Each count of this measurement indicates that a local application attempted to send a stack event to another server using an HA Service Sub-Resource, but the event was discarded due to the Sub-Resource being unavailable.

Collection Interval

30 min

Peg Condition

Stack event submitted to ComAgent by a local User Layer, and the stack event references an Unavailable Sub-Resource.

Measurement Scope

Server

Recovery

1. Use Main Menu, and then Communication Agent, and then Maintenance, and then HA Services Status to diagnose the cause of routing failures.

   If a discarded stack event was a request from a reliable transaction and the routing failure was due to a temporary condition, then it is possible that the transaction completed successfully using one or more retransmit attempts.

   This measurement may not indicate an error if the discarded stack event was a reliable request, the Reliable Transfer Function was able to re-attempt, and the subsequent attempt got through.

2. It is recommended to contact unresolvable-reference.html#GUID-F069C6FD-5BA3-4F31-AE9E-A187D5B5F729 for assistance.