Before you begin using the Seaware Monitor program, you must set up the two parameters below in Administration module, System Setup, Database Parameters.
Figure 1-1 Database Parameters
The OHC Seaware Monitor is accessible from the OHC Launch Panel.
To launch the program, double-click the OHC Seaware Monitor.
In the application window, select the date range and click the Refresh button to display the activities.
Figure 1-2 Seaware Monitor Activities
The Pending status refers to the transaction that has not been sent to Seaware for processing.
The Successful status refers to transactions that are processed successfully and responded to by Seaware.
The Failed status refers to the transaction that has been processed but failed after responded to by Seaware.
The following status codes explain the types and details of error messages logged that allow you to extract the content into an XML file using the steps below.
Table 1-1 Syn_Operation Error Code
Log | Description |
---|---|
1 |
New reservation |
2 |
Update reservation |
3 |
Port operation |
4 |
Cargo |
5 |
Cabin operation |
6 |
Update Reservation include res_grp |
7 |
Update personal information |
Double-click the failed transactions.
Click Extract.
At the confirmation prompt, click OK. This saves the transaction error to the default save folder on the client PC in an Extensive Markup Language (XML) format.
Figure 1-3 Seaware XML File Types
Note:
Error attachments are stored in the SEWLOG_XML table.