1 Getting Started

As the Cruise Industry continues to grow with cruise ships becoming larger, customers are looking for new ways to process passengers, crew members, and visitors coming on board or leaving the ship. The embarkation and disembarkation procedures are performed through the ship’s gangway, which is a mandatory security process.

The regular operation consists of a fixed workstation connected to the ship's network. If there is a need to embark or disembark passengers more quickly, the IT Officer would need to set up an additional workstation and scanner and connect to the network. Some of the challenges in setting up additional workstation include limited space at the gangway, insufficient power, and lack of network ports. With an application that runs on a tablet, you enable crew the flexibility, mobility, and an expedited embarkation/disembarkation process.

Launching the application

To launch the application from a desktop browser:

  1. Open your browser. See Oracle Software Web Browser Support Policy.

  2. Enter the URL for the application.

  3. At the login page, sign in with your user name and password.

To launch the application on an Android/iOS device:

  1. Open your browser. See Oracle Software Web Browser Support Policy

  2. Enter the URL for the application.

  3. On an Android device, a pop-up notification Add to Home Screen appears. Click the button to add.

Log in to the application

  1. On the application page, enter your user name and password.

    Note:

    The user name and password is case-sensitive
  2. If you sign in with an incorrect user name, password or both, you will receive an error ’Invalid login. Please try again’ and the field color changes to red. The account will be lock for 30 minutes after a few unsuccessful login.

    Note:

    The number of failed attempt is determine by the value set in System, Max Login parameter
  3. Upon successful login, your user name and profile picture is displayed at the top right of the page, and it brings you to the Dashboard page.

  4. To logout from the application, press the arrow down icon on the page and press the Sign Out button when shown. This brings you back to the login page.

  5. If the user account does not have permission to the application, you will get an error page Permission is required to view this application.

Session Timeout

The application will time out when the screen is left idle for 45 minutes and prompts a 30 seconds countdown screen before expiring the session.

  • If the user does not perform any action within the countdown period, it logs out the user automatically and redirects to the Login screen.

  • If the Sign Out button is clicked, it signs out and redirects to the Login screen.

  • If the Continue button is clicked, the user remained signed in at the last visited screen.