Auditing Consent Notices for Users Signing In through Web

To audit consent status for users signing in through web:

Go to the Company Workspace tab and switch to Admin mode.
In the left Navigator, click General Administration > Consent Status to display the log.
Review the status for each user.

You can use the Consent Status sub-node to track user acceptance.

The system tracks users based on the following responses to the consent notice:

Accepted
Rejected
Not Responded

By default, all users are tracked as Not Responded. When users sign in through web/mobile and accept or reject the consent notice, the system tracks their responses and assigns a status accordingly.

If you disable the consent notice option after it was enabled in an environment, the system will not reset the tracking status for web/mobile consent and tracking statuses will remain as they were.

The following toolbar options are displayed on the Consent Status log:

View

Lets you see the following out-of-the-box (OOTB) views:

All
Group by Consent Status

When the view is changed to Group by Consent Status, by default the groups will be collapsed and an additional toolbar option of Expand/collapse will be displayed.

Search

Lets you find information about any user or group by way of:

Name
Email Address
Title
Company
Status
Record Number

Find on page

Lets you filter the contents of the log.

Print

Lets you print the contents of the log.

Reset Accepted Consent

This option is available when the consent notice option is enabled. This option lets you reset the Accepted consent status to Not Responded when there are changes in the agreement. Users who have View permission will not see this option.

The following columns are displayed on the Consent Status log:

Name
Email Address
Title
Company
Record Number
Status
Time

Last Published Tuesday, December 12, 2023