Unlocking My Account

To unlock your account:

  1. On the login screen, click the Unlock Account/Forgot Password link.
  2. In the Unlock Account and Reset Password dialog box:
    1. In the Username field, type your username.
    2. Click Next.
  3. Check your email for the one-time code.
  4. In the Unlock Account and Reset Password dialog box:
    1. In the One Time Code field, type the one-time code you received.
    2. Click Next.
    3. In the Password field, type a new password.
    4. In the Confirm Password field, re-type the new password.
    5. Click Save, then click Close.

Tips

Related Topics

About Preferences

Configuring My User Details

Changing My Password

Configuring My Start Up Preferences

Configuring My Date, Time, and Unit View Preferences

Configuring My View Preferences



Last Published Thursday, May 2, 2024