A.1.1 Accept Upgrade

This procedure consists of detailed steps for accepting the upgrade. TPD requires that upgrades be accepted or rejected before any subsequent upgrades are performed. Alarm 32532 Server Upgrade Pending Accept/Reject displays for each server until one of these two actions is performed. An upgrade should be accepted only after it is determined to be successful as the Accept is final. This frees up file storage but prevents a backout from the previous upgrade.

Note:

Upgrade acceptance may only be executed with authorization from the customer. Be advised that once an upgrade has been accepted, it is not possible to back out to the previous release.

This procedure must be performed in a Maintenance Window.

A.1.1 Active NOAM VIP: Log All Current Alarms Present at the NOAM

Execute this procedure if accepting a NOAM server.

Log all alarms before accepting the NOAM upgrade.

1. Log in to the NOAM GUI.
2. Navigate to Alarms & Events, then View Active.
3. Click Report to generate an Alarms report.
4. Save the report and/or print the report. Keep these copies for future reference.

   All other upgraded servers have the following expected alarm:

   Alarm ID = 32532 (Server Upgrade Pending Accept/Reject)

A.1.1 Active SOAM VIP: Log All Current Alarms Present at the SOAM

Execute this procedure if accepting a SOAM server.

Log all alarms before accepting the SOAM upgrade.

1. Log in to the SOAM GUI.
2. Navigate to Alarms & Events, then View Active.
3. Click Report to generate an Alarms report.
4. Save the report and/or print the report. Keep these copies for future reference.

   All other upgraded servers have the following expected alarm:

   Alarm ID = 32532 (Server Upgrade Pending Accept/Reject)

A.1.1 Active NOAM VIP: Accept Upgrade forMmultiple Servers

1. Log in to the NOAM GUI using the VIP.
2. Navigate to Administration, then Software Management, and then Upgrade.
3. Select the SOAM tab of the site being upgraded.

   The Site Accept button accepts the upgrade for every upgraded server at the selected site. This is the most efficient way to accept an upgrade. A manual alternative to this is to select the link of each server group in the site and use the Accept button to accept the upgrade of only the servers in the selected server group.

4. Click Site Accept.

   A confirmation screen warns that once the server is accepted it is not able to revert back to the previous image state.

5. Click OK.

   Accepting the upgrade may take several minutes depending on the servers in the network. Be patient and DO NOT TRY to accept the site again since this results in different accept states om the Server Upgrade States column on the Upgrade Administration screen.

6. Navigate to Alarms & Events, then View Active.

   As upgrade is accepted on each server, the corresponding Alarm ID – 32532 (Server Upgrade Pending Accept/Reject) should automatically clear and server status transitions to Backup Needed.