A.7.3 Password Reset

The following procedure resets the GUI Admin (guiadmin) password on the NOAM. In a backout scenario where the password expired during the upgrade, it is possible for the customer to get locked out due to global provisioning being disabled. When this happens, this procedure can be used to reset the password to gain access to the GUI.

Active NOAM CLI: SSH to Active NOAM Server. Reset the Password

1. Use the SSH command (on UNIX systems – or PuTTY if running on windows) to log into the active NOAM:

   ssh admusr@<NOAM_VIP>

   password: <enter password>

   Answer yes if you are asked to confirm the identity of the server.

2. Run the reset command:
   $ sudo /usr/TKLC/appworks/sbin/resetPassword guiadmin
3. At the Enter new Password for guiadmin prompt, enter a new password.
4. Attempt to log in to the NOAM GUI using the new password. If the login is not successful, it is recommended to contact My Oracle Support (MOS) for guidance.