3.2.18 10054 - Device Deployment Failed

Alarm Group:

AUD

Description:

An error occurred in the deployment of a network device.

Severity:

Minor

Instance:

Device name that failed to deploy

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

awpss7TekelecDeviceDeploymentFailedNotify

Cause:

• Device Audit attempted to update a configured network interface device in the system configuration using the TpdProvD soap service which returned failure.
• Apart from any platform related issue like TpdProvD SOAP service not being ready, invalid input is the main cause of this alarm.

Diagnostic Information:

If device is added through one of the configuration interfaces, verify the device configuration file, /etc/sysconfig/network-scripts/ifcfg-<dev> is not already present.

If the device is edited through one of the configuration interfaces, verify the device configuration file, /etc/sysconfig/network-scripts/ifcfg-<dev> is present and is not RCS locked.

To determine the cause, look for errors in following files:

• /var/TKLC/log/tpdProvd/tpdProvd.log
• /var/TKLC/appw/logs/Process/apwSoapServer.log

Recovery:

1. If device is added using one of the configuration interfaces, delete any /etc/sysconfig/network-scripts/ifcfg-<dev> for the device if present.
2. If the device is edited using one of the configuration interfaces:
   1. if the /etc/sysconfig/network-scripts/ifcfg-<dev> is missing, then add the device using netAdm command.
   2. if the /etc/sysconfig/network-scripts/ifcfg-<dev> is RCS locked, use rcstool command to RCS unlock the file.
3. Delete the device, wait for the alarm to clear and then add it back.
4. It is recommended to contact My Oracle Support if further assistance is needed.