1. Alarms and KPIs Guide
  2. Alarms and Events
  3. SS7/Sigtran (19200-19299)
  4. 19209 - M3RL Routing Error

3.5.10 19209 - M3RL Routing Error

Alarm Group:
SS7
Description:
A message was discarded due to a routing error.
Severity:
Info
Instance:
N/A
HA Score:
Normal
Auto Clear Seconds:
10
OID:
awpss7M3rlRoutingFailureNotify

Recovery:

  1. Each MP's assigned point code can be monitored from SS7/Sigtran, and then Configuration, and then Local Signaling Points.
  2. If the event was caused by:
    • The DPC of an egress message is not configured as a remote signaling point, then look at the routing label in the event additional information, determine the DPC, and verify the DPC is configured as an RSP.
    • The DPC of an egress message is configured but not available for routing, then look at the routing label in the event additional information, determine the DPC, verify a route exists for the DPC, and use the RSP status screen to verify a route is available for the RSP.
    • The DPC of an ingress message does not match the TPC or CPC of the MP server group, then either signaling is being misdirected by the STP toward the MP, or the MP server’s LSP is misconfigured. Look at the routing label in the event additional information for the OPC and DPC of the ingress message.
  3. If a high number of these errors occurs, then an internal routing table problem might exist. It is recommended to contact My Oracle Support if further assistance is needed.