Alarms and KPIs Guide Alarms and Events Communication Agent, ComAgent (19420-19909) 19852 - Communication Agent Resource Routing State Changed 3.7.40 19852 - Communication Agent Resource Routing State Changed Event Type: CAF Description: Communication Agent Resource Routing State Changed. Severity: Info Instance: <ResourceName> HA Score: Normal OID: cAFEventResourceRoutingStateNotify Recovery: No action required.