3.13.21 22720 - Policy SBR To PCA Response Queue Utilization Threshold Exceeded

Alarm Group:
PCA
Description:
The SBR to PCA Response Queue Utilization Threshold Exceeded
Severity:
Minor, Major, Critical
Instance:
RxPcaSbrEventMsgQueue, PCA
HA Score:
Normal
OID:
pdraPdraPsbrResponseQueueUtilizationNotify
Auto Clear Seconds:
0 (zero)

Recovery:

  1. If one or more MPs in a server site have failed, the traffic will be distributed amongst the remaining MPs in the server site. Monitor the MP server status from Status & Manage, and then Server Status
  2. The mis-configuration of Diameter peers may result in too much traffic being distributed to the MP. Monitor the ingress traffic rate of each MP from Status & Manage, and then KPIs
    Each MP in the server site should be receiving approximately the same ingress transaction per second.
  3. There may be an insufficient number of MPs configured to handle the network load. Monitor the ingress traffic rate of each MP by selecting Status & Manage, and then KPIs.
    If MPs are in a congestion state, then the offered load to the server site is exceeding its capacity.
  4. If the problem persists, it is recommended to contact My Oracle Support.