10.2 Perform Health Check

This procedure is part of feature activation preparation and is used to determine the health and status of the DSR network and servers. This can be run more than once, but it must be run at least once within 24-36 hours of the start of the maintenance window during which the feature activation will take place.

Log in to the NOAM VIP GUI and establish a GUI session on the NOAM server by using the VIP address of the NOAM server.

1. Open the web browser and enter the URL, http://<Primary_NOAM_VIP_IP_Address>
2. Log in as the guiadmin user.

   Figure 10-8 Oracle System Log in

   
   

   

   
   
3. Verify DSR release.
4. Expand Administration option and click Software Version to verify the Eagle XG DSR RPM version shows version 8.0.0 or greater.
5. Verify the Server Status. Expand Status & Manage and click Server.

   Figure 10-9 Status and Manage

   
   

   

   
   
6. Verify all Server Status is Normal (Norm) for Alarm (Alm), Database (DB), Reporting Status, and Processes (Proc).

   Figure 10-10 Alarms

   
   

   

   
   

   Do not proceed to feature activation if any of the above states are not Norm. If any of these are not Norm, corrective action should be taken to restore the non-Norm status to Norm before proceeding with the feature activation.

   If the Alarm (Alm) status is not Norm but only Minor alarms are present, it is acceptable to proceed with the feature activation. If there are Major or Critical alarms present, these alarms should be analyzed before proceeding with the feature activation. The activation may be able to proceed in the presence of certain Major or Critical alarms.

7. In the NOAM VIP GUI, log the current alarms. Expand the Alarms & Events option and click View Active

   Figure 10-11 View Active Alarms

   
   

   

   
   
8. Click Report.

   Figure 10-12 Report

   
   

   

   
   
9. Verify if the configuration data is correct for your network. Save or Print this report to keep copies for future reference.

   Figure 10-13 Save or Print

   
   

   

   
   
10. In the NOAM VIP GUI, log the alarm history. Expand Alarms & Events option and click View History.
11. Click Report

    Figure 10-14 Report

    
    

    

    
    
12. Verify if the configuration data is correct for your network. Save or Print this report to keep copies for future reference.

    Figure 10-15 Save or Print

    
    

    

    
    

    If this procedure fails, contact My Oracle Support (MOS) for assistance.