3.5.1 Test Connection for SMTP

The configuring user should verify the SMTP address, SMTP availability through firewalls, and SMTP access mode. Secured destinations require additional parameters be defined and are described in Oracle Communications IDIH Operation, Administration, and Maintenance.

1. If the message was received in the targeted mail box, the test was successful. This procedure is complete.
   If the message is not in the targeted mail box, continue with this procedure.
2. Use the Audit Viewer application to verify if a mail sending error is logged.
3. Contact the My Oracle Support to investigate and help determine the correct SMTP configuration.