3.8.13 CARSTxDscrdCong

Measurement ID

9843

Measurement Group

ComAgent Exception

Measurement Type

Simple

Measurement Dimension

Arrayed (by Service ID)

Description

Number of stack events discarded due to Routed Service congestion.

Collection Interval

30 min

Peg Condition

Stack event submitted to ComAgent by a local User Layer, and the stack event references a Routed Service that has a congestion level greater than the priority level of the stack event.

Measurement Scope

Server

Recovery

1. Check the Main Menu, and then Communication Agent, and then Maintenance, and then Routed Services Status and Main Menu, and then Communication Agent, and then Maintenance, and then Connection Status screens to determine if the offered load is expected and exceeds the product’s capacity.

   If the load is expected and exceeds the product’s capacity, then the capacity should be increased so that the overload condition does not persist or reoccur.

2. It is recommended to contact unresolvable-reference.html#GUID-F069C6FD-5BA3-4F31-AE9E-A187D5B5F729 for assistance.