3.8.36 CATransEndUnkwnSvc

Measurement ID
9842
Measurement Group
ComAgent Exception
Measurement Type
Simple
Measurement Dimension
Single
Description
Number of reliable transactions initiated by local User Layers that ended abnormally because they referred to an unknown service.
Collection Interval
30 min
Peg Condition
ComAgent receives a reliable request (G=1, R=1) from a local User Layer that refers to an unknown service. This measurement indicates improper configuration of ComAgent and/or a User Layer application.
Measurement Scope
Server

Recovery

  1. Use Main Menu, and then Communication Agent, and then Configuration, and then Routed Services to confirm that all services expected by local applications are present.
  2. It is recommended to contact unresolvable-reference.html#GUID-F069C6FD-5BA3-4F31-AE9E-A187D5B5F729 for assistance if needed.