1. Measurement Reference Guide
  2. Measurements
  3. Communication Agent (ComAgent) Exception measurements
  4. CATransRetx

3.8.39 CATransRetx

Measurement ID
9831
Measurement Group
ComAgent Exception
Measurement Type
Simple
Measurement Dimension
Arrayed (by Service ID)
Description
Number of times stack events were retransmitted.
Collection Interval
30 min
Peg Condition
ComAgent reliable transaction retransmit timer expires and the limit on the number of retransmits has not been reached. When this measurement is increasing, it indicates that communication between servers is experiencing unexpectedly high latency and/or packet loss. Retransmissions can occur due to:
  • Maintenance actions are performed that result in a loss of communication between servers.
  • Network problems result in a loss of communication between servers.
  • Server overload can result in delayed responses.
Measurement Scope
Server

Recovery

  1. Use Main Menu, and then Communication Agent, and then Maintenance, and then Routed Services Status and Main Menu, and then Communication Agent, and then Maintenance, and then Connection Status to determine network and server communications.
  2. It is recommended to contact unresolvable-reference.html#GUID-F069C6FD-5BA3-4F31-AE9E-A187D5B5F729 for assistance.