3.8.42 CATransTTLExceeded

Measurement ID

9893

Measurement Group

ComAgent Exception

Measurement Type

Simple

Measurement Dimension

Arrayed (by Service ID)

Description

Number of reliable transactions abnormally ended because of Max Time to live exceeded.

Collection Interval

30 min

Peg Condition

Maximum Time To Live period exceeded with at least one retransmission attempted and no response received for the transaction. This measurement provides a measure of abnormal transactions due to maximum time to live period exceeded condition (Where at least one retransmission was also attempted) and no response is received from remote. Such abnormal transactions can be due to:

• Maintenance actions performed that result in a loss of communication between servers.
• Server overload that can result in delayed responses.
• Unexpected conditions in software.

Measurement Scope

Server

Recovery

1. Use Main Menu, and then Communication Agent, and then Maintenance, and then Routed Services Status and Main Menu, and then Communication Agent, and then Maintenance, and then Connection Status to determine network and server communications.
2. It is recommended to contact unresolvable-reference.html#GUID-F069C6FD-5BA3-4F31-AE9E-A187D5B5F729 if assistance is needed