1. Measurement Reference Guide
  2. Policy DRA Error Resolution Procedures
  3. Error Code 523

A.20 Error Code 523

Associated Error Category
CC-Request-Type AVP is missing from CCR message
Description
CC-Request-Type AVP is missing from CCR message
Associated P-DRA Alarm/Event
Event 22700 - Protocol errors in Diameter Requests (refer to the DSR Alarms and KPIs Reference for details about this event)
Associated Measurement
RxPdraRequestProtocolErr
Associated Diameter Interface / Message Type
Gx CCR-I, CCR-U, and CCR-T
GUI Configurable
No (Result Code 5005)

Recovery

  1. Check CCR Processing in the Error Resolution appendix of the Policy and Charging Application User Guide to investigate and understand the circumstances where the error occurs.
  2. Go to the Policy DRA SOAM GUI at Main Menu, and then Alarms & Events, and then View History and set the Display Filter by Event (in particular, 22700 - Protocol errors in Diameter Requests).
  3. Use the Origin-Host value of the received Request found in 22700 - Protocol errors in Diameter Requests to understand from where the Request was sent.
  4. Get the measurement report from Main Menu, and then Measurements, and then Report for, but not limited to, "Diameter Exception," "DSR Application Exception," and "Policy DRA Diameter Exception" Measurement Groups.