3.77.1 TxM3uaERROR

Measurement ID

9110

Measurement Group

Server M3UA Exception

Measurement Type

Simple

Measurement Dimension

Single

Description

The number of M3UA ERROR messages sent by the MP server. M3UA ERROR message are sent to inform the originator of an M3UA message that the message cannot be processed due to some problem with the message syntax or semantics.

Collection Interval

30 min

Peg Condition

This measurement is incremented by one each time an ERROR message is sent.

Measurement Scope

NE, Server

Recovery

1. If all is well this measurement will have a zero value. If this measurement has a non-zero value, review the event history in the GUI under Alarms & Events, and then View History. Look for Event ID 19231, which provides details about the reason for sending the M3UA ERROR message.
2. If the error reason in Event ID 19231 indicates a problem with the routing context, verify that the routing context used for the specified link is configured to match between the ASP and the SG.
3. It is recommended to contact unresolvable-reference.html#GUID-F069C6FD-5BA3-4F31-AE9E-A187D5B5F729 for assistance if needed.