Overview: Use the Order Line Message window to add or edit a message for an order line. This window is also entitled as follows from order entry:
• Add Message when you create a new order line message in order entry.
• Edit Message when you edit an existing order line message in order entry.
How to display:
• Select the Add Order Line Message option above the Order Line Messages Table at the Order Line Details page.
• In order entry, select the + option at the Messages Window (Items), or click the messages icon () to the right of an item in the Order Summary panel or at the Review step, and select + or Add Order Line Message.
Note: You can add a message from the Order Line Details page regardless of whether the order is locked and regardless of order status or whether the order includes a brokered backorder line, is from Order Broker (delivery or pickup), or is a store pickup order. Also, you do not need authority to the Modify Existing Messages (A30) secured feature to add an order line message.
To edit an existing message:
• Use the actions menu () next to the message at the Order Line Messages Table at the Order Line Details page and select Edit.
• In order entry, click the messages icon () to the right of an item in the Order Summary panel or at the Review step, and then use the actions menu (
) next to the order line message to select Edit.
For more information:
• Order Line Message Options for step-by-step instructions on the actions you can perform on this window.
• Fields on Order Line Message for a description of the fields on the window.
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