Setting Up Internal Administrative Contact Information

To set up internal administrative contact information, use the Administrative Contacts (BENEF_ADM_CONTACTS) component.

This section discusses how to set up internal administrative contact information.

Page Name

Definition Name

Usage

Administrative Contacts Page

BENEF_ADM_CONTACTS

Record internal contacts for HIPAA and COBRA functions.

The Administrative Contacts component is similar to the Vendor component. It is used to record internal contacts for HIPAA (Health Insurance Portability and Accountability Act) and COBRA functions. This internal contact structure enables you to identify a single contact person once and then to reference that contact multiple times throughout the Manage Base Benefits business process.

For HIPAA, the internal administrative contact component is used to record the HIPAA administrator that must be included on all printed HIPAA certificates. The COBRA function uses this component to populate COBRA notification letters.

The contacts that are entered on the Benefits Administrative Contacts page can then be referenced on the Benefits Plan Table page and the Benefit Program Definition page. Note that while only HIPAA and COBRA currently use these contacts, they can be used for all benefit plan types.

Note: HIPAA reports BEN022 and BEN023 now expect to find a HIPAA administrative contact printed on all certificates.

Use the Administrative Contacts page (BENEF_ADM_CONTACTS) to record internal contacts for HIPAA and COBRA functions.

Navigation:

Set Up HCM > Product Related > Base Benefits > Plans and Providers > Administrative Contacts > Administrative Contacts

This example illustrates the fields and controls on the Administrative Contacts page. You can find definitions for the fields and controls later on this page.

Administrative Contacts page

Field or Control

Description

Benefits Contact ID

Identifies the individual contact, and assigns the next available contact ID.

Contact Description

This is an alternative contact search description.

Contact Name

Identifies the name of the internal contact. This contact can be a person, a department, or another name. The contact name is unlimited.

Child Support Indicator

Indicate whether an employee is required by court order to provide benefits to dependents and/or beneficiaries. If so, indicate whether the employee is the primary or secondary provider.