Completing RI Key Performance Indicator Reviews
|
Page Name |
Definition Name |
Usage |
|---|---|---|
|
Complete a Regulated Individual Key Performance Indicators Review - Select Regulated Individual Page |
PCMP_OPRROWS PCMP_OPRROWS2 |
Displays a list of the compliance manager/supervisor's regulated individuals. Managers/supervisors select a regulated individual for whom they want to complete a KPI review. |
|
RI KPI Review Page |
HR_PCMP_T_RIKPI HR_PCMP_T_RIKPI2 HR_PCMP_T_RIKPI3 |
Compliance managers/supervisors perform a key performance indicator review by completing details for each indicator, entering the date of the review, the frequency, and optional comments about the review. |
Compliance managers and supervisors use the Complete RI KPI Review transaction to select a regulated individual from a list and then enter KPI review details. The list of regulated individuals is limited to those under the control of the compliance manager/supervisor.
Before you can complete a review of an individual's progress against KPIs, you must define the specific indicators that you want to use as part of the setup of Manage Professional Compliance in HR. PeopleSoft includes the following broad categories of performance indicators as part of the delivered application; within these categories, however, you must choose (and in some cases set up) the exact indicators that you want to use:
Complaints – Number of complaints against the individual versus those against the company.
Persistency (of business sold) – Percentage of business sold that is still in force.
Spread of Business – Measure the range of applications being sold by the individual.
Not Taken Up (NTU) – Number of proposals submitted, but not put into force.
Fact find Completion – Check on accuracy, completeness and quality of service.
Note: The KPIs listed here are directly targeted at the U.K. financial services arena. However, the key structure of the KPI records, and the way that the functionality is incorporated within Professional Compliance, can be used as a guide for creating additional, modified KPIs.