Understanding Application Diagnostics
PeopleTools Diagnostic Framework provides an interface enabling you to run queries designed to investigate application problems and present the data in a standardized format that you can then share with PeopleSoft's Global Support Centre.
The diagnostic framework provides:
Dynamic prompting, enabling you to restrict queries and include transactional data.
Output in XML, in addition to HTML.
Send functionality, enabling you to send the output directly to the email address of the global support center analyst working with you.
Support for rowset retrieval.
HCM has delivered a number of diagnostic plug-ins, which are application-specific queries, with this version. We will post any plug-ins we develop post-GA on My Oracle Support.
See PeopleTools: Data Management, "Running Diagnostics with Diagnostic Framework".