Work Order Requests

After a Service Request is submitted from the portal interface (see above), a Work Order Request is automatically generated in the Facilities Help Desk node, which is located in the Company Workspace tab.

Members of the Help Desk group can review the Work Order Requests generated from the Service Requests and approve or reject. Once approved, a Corrective Work Order gets autogenerated in the appropriate location, based on the service request data.

See Also