About Workflows

The Unifier workflow engine routes a business process form through your company's business protocols.

When you participate in a business process workflow, you are taking action on the form. For example:

Reviewing and approving an invoice
Responding to a request for information.

Depending upon the workflow setup, you may choose the next recipient of the business process in the workflow, or this may be automatically selected for you. When you send the business process to the next step, it proceeds along the workflow and records each action taken at each step.

This image displays an example workflow.

In the above example, the workflow proceeds as follows:

Creation: The form is created and filled out and sent for review.
Review: During the review, a reviewer has the following options:
- Return the form for revision (step 3)
- Send it forward for approval (step 4)
Revision: Upon review, if the form is returned to incorporate suggested changes, you will have to resubmit it for review.
Approval: In this step of the workflow, an approver can:
- Return the form for further clarification or revisions
- Reject the form or
- Approve the form
A rejection or approval status essentially ends the workflow. When a business process is approved or rejected, it is considered to be in a "Terminal" status, and this status cannot be changed. However, you can add comments and certain edits to the record.
End: After a business process reaches a terminal status, it proceeds to the End step.
Note: A "terminal" status differs from a "terminated" status. A business process is at a terminal status when it reaches the final step in the workflow. A business process with a terminated status was stopped at some point before it reached the final step in the process.

See Also