Working with Mailbox (Projects)
The project Mailbox is an internal email feature that allows project team members to communicate with each other and maintain a record of the communications. The project Mailbox interface is similar in functionality to common email programs such as Microsoft Outlook. The project Mailbox supports file attachments and emails can be sent between project team members and to external email addresses.
Note: The external email cannot be sent directly to the project Mailbox.
A copy of every mailbox communication is saved in a central folder controlled by the project administrator. These communications become part of the project record. The project or company administrators must grant users permission to access the project Mailbox folder.
Depending on permissions, users can view all messages or only those in which they participated (sent or received). Permission can also be granted to delete items in the project Mailbox folder. Once deleted, the communications are not recoverable.
Note: Users who sent or received the deleted message may still retain copies of these messages in their own Inbox or Sent folder.
You can link the messages in the project Mailbox to specific business process records.
See Also
Working with the Project Summary
Distributing the Project Mailbox Email Address to Users
Working with Tasks, Notifications, and Drafts Nodes
Working with Your Project Information
In This Section
View and Find Mailbox Messages
Send and Receive Mailbox Messages
Link Mailbox Messages to Business Process Records
Additional Information about Using the Project Mailbox
Last Published Friday, June 21, 2024