Reset the Password for a Single User Account

To reset a password for a single user account:

On the  User Administration tab, select the check box for a user account.
Click Reset Password.
Do one of the following:
1. Select Auto-generate the Password to send the user an email containing a link to allow them to change their own password.
2. Select Manually Change the Password to enter a new password.
Click Reset Password.
Click OK.
Note: If you select the option to generate the password automatically, the link in the email that the user receives automatically expires after 60 minutes.