A.26 Restore the Servers with Backout Errors

This workaround resolves a backout failure error. Execute this procedure on the failed server.
  1. Recognize the rpm (dsr/dpi) which yielded the scriptlet failure. Examine the upgrade log at /var/TKLC/log/upgrade/upgrade.log for errors that occurred during the backout.

    $ rpm –qa <rpm_name>

    Example:

    $ rpm – qa <TKLCdsr.x86_64>

    Note:

    There will be two rpms, identify the newer rpm.
  2. Uninstall the newer version of the rpm:

    rpm –e <rpm_name>

  3. Execute this command:

    $ rpm –qa <rpm_name>

    Note:

    There must be a single rpm.
  4. Run the sudo /var/tmp/backout_restore command to restore the database and restart the server.