Managing Match Exceptions using Match Exception Collaboration Center

Page Name

Definition Name

Usage

Match Exception Collaboration Summary Page

AP_MECC_LIST_FL

To view the summary of the match exceptions.

Match Exception Detail Page

AP_MECC_DTL_FL

To analyze and resolve match exceptions.

Use the Match Exception Collaboration Summary page (AP_MECC_LIST_FL) to view match exceptions. The page provides the summary of the match exceptions, and contains the match exception rule and description, supplier information, along with the key transactions involved in matching such as the purchase order, receipt, and voucher.

Navigation:

Click Match Exceptions tile.

This tile can be placed on any PeopleSoft Fluid Home page. For additional information about how to add a tile to a PeopleSoft Fluid Home page, see PeopleTools: Application User’s Guide, “Working With PeopleSoft Fluid User Interface”, Working With Fluid Homepages, Managing Tiles, Adding Tiles to a Fluid Homepage.

This example illustrates the fields and controls on the Match Exception Collaboration Summary page. You can find definitions for the fields and controls later on this page.

 Match Exception Collaboration Summary page

Field or Control

Description

Filter icon

Use the various filters available to find and isolate specific issues.

You can use Specific Dates or Relative Dates as a filter. From Date is set five days prior to the current date as the default value.

Settings icon

Click to customize the fields you want to display/hide on the Match Exception Collaboration Summary page.

You can also use the Personalize icon on each grid to reorder/ hide columns and sort columns by order.

For more information, see PeopleTools Applications User’s Guide, “Working With the PeopleSoft Fluid User Interface", Working with Fluid Pages and Controls.

Aging (Days)

Displays aging days calculated based upon the date the match exception was initially created.

Status

Displays the status of the exception. The options available are:

  • Open: New exception.

  • Assigned: User has been assigned to this specific exception.

  • Match Ready: Analysis and potential data correction has been performed and this exception is ready for the main Matching AE to be re-run. This status is manually selected by the person performing analysis on the exception and is optional entry.

  • Resolved: The exception has been resolved and is no longer an exception. Resolved exceptions are only displayed for user(s) where user preferences for Match Exception Collaboration have Work All Exceptions Authority and Include Resolved Exceptions selected.

  • Unassigned: Match Exception Collaboration setup did not identify at least one user for the given exception. Only user(s) where user preferences for Match Exception Collaboration have Work All Exceptions Authority selected can view Unassigned exceptions.

Show All

Click to list out all details in a single tab starting with the Match Exceptions data followed by Voucher, PO, and Receipt.

Use the Match Exception Detail page (AP_MECC_DTL_FL) to analyze and resolve match exceptions.

Navigation:

Click any row on the Match Exception Collaboration Summary page to access the Match Exception Detail page.

This example illustrates the fields and controls on the Match Exception Detail page (1 of 2). You can find definitions for the fields and controls later on this page.

 Match Exception Detail page (1 of 2)

This example illustrates the fields and controls on the Match Exception Detail page (2 of 2). You can find definitions for the fields and controls later on this page.

 Match Exception Detail page (2 of 2)

Field or Control

Description

Review/Take Action

Click an available option to access the appropriate pages to research, analyze, and resolve match exceptions. The list of pages you can access will depend on your role and security profile. The available options are the following:

  • Transaction Details

  • Add/ Update POs

  • PO Inquiry

  • PO Activity Summary

  • PO Document Status

  • Add/Update Receipt

  • Receipt Document Status

  • Voucher Regular Entry

  • Match Workbench

  • Voucher Document Status

  • Supplier

Assigned To

Assign a user to this exception. If the matching process has determined that only a single user has been configured for this specific exception, that value will be populated. Assigned To values are dynamically determined based upon Group assignment and/or if other Adhoc Group(s)/User(s) have been added to the exception.

Status

The available options are the following:

  • Open - no one is assigned to the exception. The process changes the status to Open when the exception is created and more than one person can own the exception.

  • Assigned - an individual is assigned to the exception.

  • Match Ready - you can manually select this option when changes resolve the exception. This status is optional.

  • Unassigned: available only if Work All Exceptions Authority is selected for the current logged in user.

  • Resolved - the match exception no longer exists. Resolved can be manually selected.

  • Unassigned - your Group Supplier Name Range setup does not identify anyone to own the exception.

Override

Click to override an exception. The Override link is available only if the user has the Authority to Override Match check box selected on the Payables Online Vouchering page. See User Preferences – Payables Online Vouchering Page

Comment History

Displays the system generated and user entered comments.

Comments

Click to insert comments into the Comments history section for this exception.

Attachments

Click to add attachments. When an attachment is added, a counter is displayed in the push button indicating the number of attachment(s).

See Installation Options - Multiple Attachments Page to define the maximum attachment upload limit for various products.

Groups/ Users Assigned

Click to access Match Exception Assignment page. On this page you can assign other groups/users to analyze, review, and make adjustment to data to resolve the exception. The button is available only if the User has the Enable Group/Users Assigned option enabled at the User Preferences level. See User Preferences – Payables Online Vouchering Page

This example illustrates the fields and controls on the Match Exception Assignment Page. You can find definitions for the fields and controls later on this page.

 Match Exception Assignment page

Field or Control

Description

Add Adhoc User and Add Adhoc Group

Click to assign other groups/users to analyze, review, and make adjustment to data to resolve the exception

Delete Assignments

Click to delete currently assigned Groups/Users.

Assignment Type

Displays the currently assigned groups/users. The various assignment types are:

  • Transaction User: Indicates that the user was identified by the Additional Users to Include in the Match Exception Group setup.

  • Group: Indicates that the user was identified as a member of the group that is listed in the Match Exception Group column.

  • Adhoc Assignment: Indicates the user was added using the Groups/Users Assigned option on the Match Exception Detail page.

Note: If a user is listed as a transaction user, you cannot add them again as an adhoc user.