Working with Customer Inquiry Pagelets

This topic describes customer inquiry pagelets in the PeopleSoft Classic Comprehensive Customer View.

Pagelet Name

Definition Name

Usage

Product Required

Customer Recent Contracts Pagelet

C360_RECENT_CNTR

View the customer’s 10 most recent contracts and access contract details.

Contracts

Customer Recent Invoices Pagelet

C360_RECENT_INVOIC

View the customer’s 10 most recent invoices.

Billing

Customer Recent Items Pagelet

C360_RECENT_ITEMS

View the customer’s 10 most recent items.

Receivables

Customer Recent Payments Pagelet

C360_RECENT_PAYMT

View the customer’s 10 most recent payments.

Receivables

Customer Recent Quotations Pagelet

C360_RECENT_QUOTES

View the customer’s 10 most recent quotations.

Order Management

Customer Recent Sales Orders Pagelet

C360_RECENT_SO

View the 10 most recent sales orders.

Order Management

Customer Recent Returns Pagelet

C360_RECENT_RMA

View the 10 most recent returned material authorizations.

Order Management

Customer Recent Shipments Pagelet

C360_RECENT_SHIP

View the 10 most recent shipments.

Order Management

Customer Top Contracts Pagelet

C360_TOP_N_CNTR

View the top 10 contracts by a contract’s total bill amount.

Contracts

Customer Top Items Pagelet

C360_TOP_N_ITEM

View the top 10 items by item balance amount base.

Receivables

Customer Top Invoices Pagelet

C360_TOP_N_INVOIC

View the top 10 invoices by invoice amount.

Billing

Customer Top Payments Pagelet

C360_TOP_N_PAYMT

View the top 10 payments by payment amount base.

Receivables

Use the Customer Recent Contracts pagelet (C360_RECENT_CNTR) to view the customer’s 10 most recent contracts.

This example illustrates the fields and controls on the Customer Recent Contracts pagelet.

Customer Recent Contracts pagelet

The pagelet displays contracts by the contract signed date in the range defined on the Global Date Filter.

Field or Control

Description

Recent Contracts Filter

Click the action glyph next to the pagelet title. Click the Recent Contracts Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Contracts Filter.

You can also access this filter on the My Personalizations page.

Action

Click the Action menu to select the following:

  • Review Document Status

  • Review Contract

View More Contracts

Appears when the inquiry returns more than 10 transactions. Click the link to open the Contracts Inquiry search page.

Use the Customer Recent Invoices pagelet (C360_RECENT_INVOIC) to view the customer’s 10 most recent invoices.

This example illustrates the fields and controls on the Customer Recent Invoices pagelet.

Customer Recent Invoices pagelet

The pagelet displays contracts by the invoice date in the range defined on the Global Date Filter.

Field or Control

Description

Recent Invoices Filter

Click the action glyph next to the pagelet title. Click the Recent Invoices Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Invoices Filter.

You can also access this filter on the My Personalizations page.

Action

Click the Action menu to select the following:

  • Review Document Status

  • Review Invoice

View More Invoices

Appears when the inquiry returns more than 10 transactions. Click the link to open the Invoices Inquiry search page.

Use the Customer Recent Items pagelet (C360_RECENT_ITEMS) to view the customer’s 10 most recent items.

This example illustrates the fields and controls on the Customer Recent Items pagelet.

Customer Recent Items pagelet

The pagelet displays items by the item posted date in the range defined on the Global Date Filter.

Field or Control

Description

Recent Items Filter

Click the action glyph next to the pagelet title. Click the Recent Items Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Items Filter.

You can also access this filter on the My Personalizations page.

Action

Click the Action menu to select the following:

  • Review Document Status

  • Review Item

View More Items

Appears when the inquiry returns more than 10 transactions. Click the link to open the Items Inquiry search page.

Use the Customer Recent Payments pagelet (C360_RECENT_PAYMT) to view the customer’s 10 most recent payments.

This example illustrates the fields and controls on the Customer Recent Payments pagelet.

Customer Recent Payments pagelet

Field or Control

Description

Recent Payments Filter

Click the action glyph next to the pagelet title. Click the Recent Payments Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Payments Filter.

You can also access this filter on the My Personalizations page.

Action

Click the Action menu to select the following:

  • Review Document Status

  • Review Payment

View More Payments

Appears when the inquiry returns more than 10 transactions. Click the link to open the Payments Inquiry search page.

Use the Customer Recent Quotations pagelet (C360_RECENT_QUOTES) to view the customer’s 10 most recent quotations.

This example illustrates the fields and controls on the Customer Recent Quotations pagelet.

Customer Recent Quotations pagelet

The pagelet displays quotes by the quotation date in the range defined on the Global Date Filter.

Field or Control

Description

Recent Quotations Filter

Click the action glyph next to the pagelet title. Click the Recent Quotations Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Quotations Filter.

You can also access this filter on the My Personalizations page.

Action

Click the Action menu to select the following:

  • Review Document Status

  • Review Quote

View More Quotations

Appears when the inquiry returns more than 10 transactions. Click the link to open the Quotations Inquiry search page.

Use the Customer Recent Sales Orders pagelet (C360_RECENT_SO) to view the 10 most recent sales orders.

This example illustrates the fields and controls on the Customer Recent Sales Orders pagelet.

Customer Recent Sales Orders pagelet

The pagelet displays sales orders by the order date in the range defined on the Global Date Filter.

Field or Control

Description

Recent Sales Orders Filter

Click the action glyph next to the pagelet title. Click the Recent Sales Orders Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Sales Orders Filter.

You can also access this filter on the My Personalizations page.

Action

Click the Action menu to select the following:

  • Review Document Status

  • Review Order

View More Sales Orders

Appears when the inquiry returns more than 10 transactions. Click the link to open the Sales Orders Inquiry search page.

Use the Customer Recent Returns pagelet (C360_RECENT_RMA) to view the 10 most recent returned material authorizations.

This example illustrates the fields and controls on the Customer Recent Returns pagelet.

Customer Recent Returns pagelet

The pagelet displays returns by the returned material authorization (RMA) date in the range defined on the Global Date Filter.

Field or Control

Description

Recent Returns Filter

Click the action glyph next to the pagelet title. Click the Recent Returns Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Returns Filter.

You can also access this filter on the My Personalizations page.

Action

Click the Action menu to select the following:

  • Review Document Status

  • Review Return

View More Returns

Appears when the inquiry returns more than 10 transactions. Click the link to open the Returns Inquiry search page.

Use the Customer Recent Shipments pagelet (C360_RECENT_SHIP) to view the 10 most recent shipments.

This example illustrates the fields and controls on the Customer Recent Shipments pagelet.

Customer Recent Shipments pagelet

The pagelet displays shipments by the ship date in the range defined on the Global Date Filter.

Field or Control

Description

Recent Shipments Filter

Click the action glyph next to the pagelet title. Click the Recent Shipments Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Shipments Filter.

You can also access this filter on the My Personalizations page.

Action

Click the Action menu to select the following:

  • Review Document Status

  • Review Shipment

View More Shipments

Appears when the inquiry returns more than 10 transactions. Click the link to open the Shipments Inquiry search page.

Use the Customer Top Contracts pagelet (C360_TOP_N_CNTR) to view the top 10 contracts by a contract’s total bill amount.

This example illustrates the fields and controls on the Customer Top Contracts pagelet.

Customer Top Contracts pagelet

Field or Control

Description

Top Contracts Filter

Click the action glyph next to the pagelet title. Click the Top Contracts Filter link to open the Filter Values - Refine Search Criteria page and enter new values for the Top Contracts Filter.

You can also access this filter on the My Personalizations page.

Action

Click the Action menu to select the following:

  • Review Document Status

  • Review Contract

View More Contracts

Appears when the inquiry returns more than 10 transactions.

Click the link to open the Contracts Inquiry search page.

Use the Customer Top Items pagelet (C360_TOP_N_ITEM) to view the top 10 items by item balance amount base.

This example illustrates the fields and controls on the Customer Top Items pagelet.

Customer Top Items pagelet

Field or Control

Description

Top Items Filter

Click the action glyph next to the pagelet title. Click the Top Items Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Top Items Filter.

You can also access this filter on the My Personalizations page.

Action

Click the Action menu to select the following:

  • Review Document Status

  • Review Item

View More Items

Appears when the inquiry returns more than 10 transactions. Click the link to open the Items Inquiry search page.

Use the Customer Top Invoices pagelet (C360_TOP_N_INVOIC) to view the top 10 invoices by invoice amount.

This example illustrates the fields and controls on the Customer Top Invoices pagelet.

Customer Top Invoices pagelet

Field or Control

Description

Top Invoices Filter

Click the action glyph next to the pagelet title. Click the Top Invoices Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Top Invoices Filter.

You can also access this filter on the My Personalizations page.

Action

Click the Action menu to select the following:

  • Review Document Status

  • Review Invoice

View More Invoices

Appears when the inquiry returns more than 10 transactions. Click the link to open the Invoices Inquiry search page.

Use the Customer Top Payments pagelet (Customer) to view the top 10 payments by payment amount base.

This example illustrates the fields and controls on the Customer Top Payments pagelet.

Customer Top Payments pagelet

Field or Control

Description

Recent Payments Filter

Click the action glyph next to the pagelet title. Click the Recent Payments Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Payments Filter.

You can also access this filter on the My Personalizations page.

Action

Click the Action menu to select the following:

  • Review Document Status

  • Review Payment

View More Payments

Appears when the inquiry returns more than 10 transactions. Click the link to open the Payments Inquiry search page.