Working with Customer Inquiry Pagelets
This topic describes customer inquiry pagelets in the PeopleSoft Classic Comprehensive Customer View.
Pagelet Name |
Definition Name |
Usage |
Product Required |
---|---|---|---|
C360_RECENT_CNTR |
View the customer’s 10 most recent contracts and access contract details. |
Contracts |
|
C360_RECENT_INVOIC |
View the customer’s 10 most recent invoices. |
Billing |
|
C360_RECENT_ITEMS |
View the customer’s 10 most recent items. |
Receivables |
|
C360_RECENT_PAYMT |
View the customer’s 10 most recent payments. |
Receivables |
|
C360_RECENT_QUOTES |
View the customer’s 10 most recent quotations. |
Order Management |
|
C360_RECENT_SO |
View the 10 most recent sales orders. |
Order Management |
|
C360_RECENT_RMA |
View the 10 most recent returned material authorizations. |
Order Management |
|
C360_RECENT_SHIP |
View the 10 most recent shipments. |
Order Management |
|
C360_TOP_N_CNTR |
View the top 10 contracts by a contract’s total bill amount. |
Contracts |
|
C360_TOP_N_ITEM |
View the top 10 items by item balance amount base. |
Receivables |
|
C360_TOP_N_INVOIC |
View the top 10 invoices by invoice amount. |
Billing |
|
C360_TOP_N_PAYMT |
View the top 10 payments by payment amount base. |
Receivables |
Use the Customer Recent Contracts pagelet (C360_RECENT_CNTR) to view the customer’s 10 most recent contracts.
This example illustrates the fields and controls on the Customer Recent Contracts pagelet.
![Customer Recent Contracts pagelet](img/i189ae10cn-7d5a.png)
The pagelet displays contracts by the contract signed date in the range defined on the Global Date Filter.
Field or Control |
Description |
---|---|
Recent Contracts Filter |
Click the action glyph next to the pagelet title. Click the Recent Contracts Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Contracts Filter. You can also access this filter on the My Personalizations page. |
Action |
Click the Action menu to select the following:
|
View More Contracts |
Appears when the inquiry returns more than 10 transactions. Click the link to open the Contracts Inquiry search page. |
Use the Customer Recent Invoices pagelet (C360_RECENT_INVOIC) to view the customer’s 10 most recent invoices.
This example illustrates the fields and controls on the Customer Recent Invoices pagelet.
![Customer Recent Invoices pagelet](img/i189ae10cn-7d59.png)
The pagelet displays contracts by the invoice date in the range defined on the Global Date Filter.
Field or Control |
Description |
---|---|
Recent Invoices Filter |
Click the action glyph next to the pagelet title. Click the Recent Invoices Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Invoices Filter. You can also access this filter on the My Personalizations page. |
Action |
Click the Action menu to select the following:
|
View More Invoices |
Appears when the inquiry returns more than 10 transactions. Click the link to open the Invoices Inquiry search page. |
Use the Customer Recent Items pagelet (C360_RECENT_ITEMS) to view the customer’s 10 most recent items.
This example illustrates the fields and controls on the Customer Recent Items pagelet.
![Customer Recent Items pagelet](img/i189ae10cn-7d58.png)
The pagelet displays items by the item posted date in the range defined on the Global Date Filter.
Field or Control |
Description |
---|---|
Recent Items Filter |
Click the action glyph next to the pagelet title. Click the Recent Items Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Items Filter. You can also access this filter on the My Personalizations page. |
Action |
Click the Action menu to select the following:
|
View More Items |
Appears when the inquiry returns more than 10 transactions. Click the link to open the Items Inquiry search page. |
Use the Customer Recent Payments pagelet (C360_RECENT_PAYMT) to view the customer’s 10 most recent payments.
This example illustrates the fields and controls on the Customer Recent Payments pagelet.
![Customer Recent Payments pagelet](img/i189ae10cn-7d57.png)
Field or Control |
Description |
---|---|
Recent Payments Filter |
Click the action glyph next to the pagelet title. Click the Recent Payments Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Payments Filter. You can also access this filter on the My Personalizations page. |
Action |
Click the Action menu to select the following:
|
View More Payments |
Appears when the inquiry returns more than 10 transactions. Click the link to open the Payments Inquiry search page. |
Use the Customer Recent Quotations pagelet (C360_RECENT_QUOTES) to view the customer’s 10 most recent quotations.
This example illustrates the fields and controls on the Customer Recent Quotations pagelet.
![Customer Recent Quotations pagelet](img/i189ae10cn-7d22.png)
The pagelet displays quotes by the quotation date in the range defined on the Global Date Filter.
Field or Control |
Description |
---|---|
Recent Quotations Filter |
Click the action glyph next to the pagelet title. Click the Recent Quotations Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Quotations Filter. You can also access this filter on the My Personalizations page. |
Action |
Click the Action menu to select the following:
|
View More Quotations |
Appears when the inquiry returns more than 10 transactions. Click the link to open the Quotations Inquiry search page. |
Use the Customer Recent Sales Orders pagelet (C360_RECENT_SO) to view the 10 most recent sales orders.
This example illustrates the fields and controls on the Customer Recent Sales Orders pagelet.
![Customer Recent Sales Orders pagelet](img/i189ae10cn-7d21.png)
The pagelet displays sales orders by the order date in the range defined on the Global Date Filter.
Field or Control |
Description |
---|---|
Recent Sales Orders Filter |
Click the action glyph next to the pagelet title. Click the Recent Sales Orders Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Sales Orders Filter. You can also access this filter on the My Personalizations page. |
Action |
Click the Action menu to select the following:
|
View More Sales Orders |
Appears when the inquiry returns more than 10 transactions. Click the link to open the Sales Orders Inquiry search page. |
Use the Customer Recent Returns pagelet (C360_RECENT_RMA) to view the 10 most recent returned material authorizations.
This example illustrates the fields and controls on the Customer Recent Returns pagelet.
![Customer Recent Returns pagelet](img/i398ea5ban-7f88.png)
The pagelet displays returns by the returned material authorization (RMA) date in the range defined on the Global Date Filter.
Field or Control |
Description |
---|---|
Recent Returns Filter |
Click the action glyph next to the pagelet title. Click the Recent Returns Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Returns Filter. You can also access this filter on the My Personalizations page. |
Action |
Click the Action menu to select the following:
|
View More Returns |
Appears when the inquiry returns more than 10 transactions. Click the link to open the Returns Inquiry search page. |
Use the Customer Recent Shipments pagelet (C360_RECENT_SHIP) to view the 10 most recent shipments.
This example illustrates the fields and controls on the Customer Recent Shipments pagelet.
![Customer Recent Shipments pagelet](img/i398ea5ban-7f86.png)
The pagelet displays shipments by the ship date in the range defined on the Global Date Filter.
Field or Control |
Description |
---|---|
Recent Shipments Filter |
Click the action glyph next to the pagelet title. Click the Recent Shipments Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Shipments Filter. You can also access this filter on the My Personalizations page. |
Action |
Click the Action menu to select the following:
|
View More Shipments |
Appears when the inquiry returns more than 10 transactions. Click the link to open the Shipments Inquiry search page. |
Use the Customer Top Contracts pagelet (C360_TOP_N_CNTR) to view the top 10 contracts by a contract’s total bill amount.
This example illustrates the fields and controls on the Customer Top Contracts pagelet.
![Customer Top Contracts pagelet](img/i189ae10cn-7d56.png)
Field or Control |
Description |
---|---|
Top Contracts Filter |
Click the action glyph next to the pagelet title. Click the Top Contracts Filter link to open the Filter Values - Refine Search Criteria page and enter new values for the Top Contracts Filter. You can also access this filter on the My Personalizations page. |
Action |
Click the Action menu to select the following:
|
View More Contracts |
Appears when the inquiry returns more than 10 transactions. Click the link to open the Contracts Inquiry search page. |
Use the Customer Top Items pagelet (C360_TOP_N_ITEM) to view the top 10 items by item balance amount base.
This example illustrates the fields and controls on the Customer Top Items pagelet.
![Customer Top Items pagelet](img/i189ae10cn-7d55.png)
Field or Control |
Description |
---|---|
Top Items Filter |
Click the action glyph next to the pagelet title. Click the Top Items Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Top Items Filter. You can also access this filter on the My Personalizations page. |
Action |
Click the Action menu to select the following:
|
View More Items |
Appears when the inquiry returns more than 10 transactions. Click the link to open the Items Inquiry search page. |
Use the Customer Top Invoices pagelet (C360_TOP_N_INVOIC) to view the top 10 invoices by invoice amount.
This example illustrates the fields and controls on the Customer Top Invoices pagelet.
![Customer Top Invoices pagelet](img/i189ae10cn-7d54.png)
Field or Control |
Description |
---|---|
Top Invoices Filter |
Click the action glyph next to the pagelet title. Click the Top Invoices Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Top Invoices Filter. You can also access this filter on the My Personalizations page. |
Action |
Click the Action menu to select the following:
|
View More Invoices |
Appears when the inquiry returns more than 10 transactions. Click the link to open the Invoices Inquiry search page. |
Use the Customer Top Payments pagelet (Customer) to view the top 10 payments by payment amount base.
This example illustrates the fields and controls on the Customer Top Payments pagelet.
![Customer Top Payments pagelet](img/i189ae10cn-7d53.png)
Field or Control |
Description |
---|---|
Recent Payments Filter |
Click the action glyph next to the pagelet title. Click the Recent Payments Filter link to open the Filter Values - Refine Search Criteria page and enter new values on the Recent Payments Filter. You can also access this filter on the My Personalizations page. |
Action |
Click the Action menu to select the following:
|
View More Payments |
Appears when the inquiry returns more than 10 transactions. Click the link to open the Payments Inquiry search page. |