Defining Hold Reasons

To define hold reasons, use the Hold Reason component (CA_HOLD_RSN_GBL).

This section discusses how to define renewal hold reasons for your renewal cycles.

Page Name

Definition Name

Usage

Hold Reason Page

CA_HOLD_RSN

Define hold reasons by SetID to use when placing renewal cycles on hold.

Use the Hold Reason page (CA_HOLD_RSN) to define hold reasons by SetID to use when placing renewal cycles on hold.

Navigation:

Set Up Financials/Supply Chain > Product Related > Contracts > General Options > Setup Contract Hold Reasons

This example illustrates the fields and controls on the Hold Reason page. You can find definitions for the fields and controls later on this page.

Hold Reason page

Field or Control

Description

Hold Reason

Define a hold reason code and an associated description for the system to use when you place a renewal cycle on hold. The code for the hold reason that was entered when you created the hold reason appears at the top of the page.