Monitoring Administrative Activity for Prepaid Amounts

This section discusses how to monitor prepaid activity.

After you enter a prepaid balance onto a contract, these actions are tracked in the CA_PREPAID_AUD table:

  • Changing the status to Ready.

  • Placing the prepaid balance on hold.

  • Changing the use sequence number.

Page Name

Definition Name

Usage

Prepaid Balances - Audit History Page

CA_PPD_HISTORY

Monitor prepaid activity, such as changes in prepaid status that have occurred for each contract prepaid amount.

Use the Prepaid Balances - Audit History page (CA_PPD_HISTORY) to monitor prepaid activity, such as changes in prepaid status that have occurred for each contract prepaid amount.

Navigation:

Customer Contracts > Determine Price and Terms > Prepaid Balances > Audit History

This example illustrates the fields and controls on the Prepaid Balances - Audit History page. You can find definitions for the fields and controls later on this page.

Prepaid Balances - Audit History page

Contract Prepaid Totals

Field or Control

Description

Purchased Amount

Displays the sum of the purchased amounts for all prepaid sequences in the Prepaids for this Contract grid on the General tab of the Prepaids page. Prepaids with a Cancelled status are not included in this total.

Remaining Amount

Displays the sum of the remaining amounts for all prepaid sequences in the Prepaids for this Contract grid on the General tab of the Prepaids page. Prepaids with a Cancelled status are not included in this total.

Committed Amount

Displays the sum of the committed amounts for all prepaid sequences in the Prepaids for this Contract grid on the General tab of the Prepaids page. Prepaids with a Cancelled status are not included in this total.

Prepaid Audit History

Field or Control

Description

Purchased Amount

Displays the full amount of the specific prepaid sequence that the customer purchased.

Date/Time Stamp

Displays the system date on which the change was made.

User ID

Displays the name of the user who made the change.

Action Type

Displays a description of the change that was made.

Status

Displays the prepaid amount status after the change has been made.

Remaining Amount

Displays the prepaid amount that has not yet been utilized.