Viewing Top Five Issues

This topic discusses how to view the top five issues and personalize the Top 5 Issues pagelet.

Page Name

Definition Name

Usage

Top 5 Issues Pagelet

PGM_PE_TISU (wide)

PGM_PE_TISU_N (narrow)

View up to five projects or programs that have the highest number of open high priority issues.

Personalize Top 5 Issues Page

PGM_PE_TISU_PRS

Define default display information for the Top 5 Issues pagelet.

Use the Top 5 Issues pagelet (PGM_PE_TISU [wide] and PGM_PE_TISU_N [narrow]) to view up to five projects or programs that have the highest number of open high priority issues.

Navigation:

Click the Personalize Content link on the PeopleSoft Home page.

Select Top 5 Issues.

You select the program or project to monitor, and the Top 5 Issues pagelet displays the top five issues that it encounters in the specific project or program. The system determines the top five issues by first selecting the issues with the highest priority from the options of high, medium, and low. Then the system selects the oldest issues, according to the Issue Entered Date. Only issues without resolutions appear.

Click the issue ID link to access the Issue page in PeopleSoft Program Management.

Use the Personalize Top 5 Issues page (PGM_PE_TISU_PRS) to define default display information for the Top 5 Issues pagelet.

Navigation:

  • Set Up Financials/Supply Chain > Pagelets > Enterprise Service Automation > Portal Pack Defaults > ESA Portal Pack Pagelet Default Administration

    Click the Top 5 Issues link on the ESA Portal Pack Pagelet Default Administration page.

  • Click the Customize Top 5 Issues icon on the Top 5 Issues pagelet.

This example illustrates the fields and controls on the Personalize Top 5 Issues page.

Personalize Top 5 Issues page

Specify parameters to filter the projects or programs and issues that you want to appear on the Top 5 Issues pagelet.

Click Restore Defaults to restore the default selection criteria that the pagelet administrator establishes on the ESA Portal Pack Pagelet Default Administration page. The Restore Defaults button appears if you access this page by clicking the Customize Top 5 Issues link on the Top 5 Issues pagelet.