Viewing Action Errors
This topic provides an overview of action errors and discusses how to review action errors.
|
Page Name |
Definition Name |
Usage |
|---|---|---|
|
IT_ACTN_ERR |
View action errors created during exception or non-reporting asset processing. |
When you work with exceptions and assets not reporting, you select actions to perform on specific assets.
Actions that cannot be executed are stored so that information that is missing can be corrected. Actions that are prerequisites for other actions may need to be executed first, and therefore, may generate errors. If an action fails for any reason during either online or batch processing, the transaction is added to the error table.
Use the Business Rule tab on the View Action Errors page(IT_ACTN_ERR) to view action errors created during exception or non-reporting asset processing.
Navigation:
This example illustrates the fields and controls on the View Action Errors - Business Rule page. You can find definitions for the fields and controls later on this page.
Note: The Rule ID and Action columns are not displayed for non-reporting asset errors.
Field or Control |
Description |
|---|---|
Error Code |
You can refine your search to display specific error codes. Error codes are available in the drop-down list. Values are: Business Unit in another SetID Component Interface Failed Duplicate Serial Number Financial Asset Retirement New Serial Number not provided No Email Address No Employee ID Route Non-Financial Asset Worklist Creation Failed Error codes are specific to the asset source. |
Purge |
Because Manage Exception cleans up the asset errors when any action is executed for that asset, the only time that there will be rows remaining for an asset are when the asset had a previous error, and then on a subsequent reconciliation was found to have broken no rules. For assets not reporting, you will need to select the rows to purge since the actions are not rule based. |
Use the View Action Errors page (IT_ACTN_ERR) to view action errors created during exception or non-reporting asset processing.
Navigation:
Review the details of the error.
This example illustrates the fields and controls on the View Action Errors - Error Detail page.
