Creating Service Orders from Templates

This topic discusses how to create service orders from templates.

Page Name

Definition Name

Usage

Create Service Order From Template Page

RS_SO_PICKTMPLT

Create new service orders using field values from predefined templates.

Use the Create Service Order From Template page (RS_SO_PICKTMPLT) to create new service orders using field values from predefined templates.

Navigation:

Resource Management > Request Resources > Create Svc Order from Template > Create Service Order From Template

This example illustrates the fields and controls on the Create Service Order From Template page. You can find definitions for the fields and controls later on this page.

 Create Service Order From Template page

Field or Control

Description

Business Unit

Displays the business unit that is associated with the template.

Service Order Template ID

Select the template to populate a new service order form. The system copies all of the information from the template to the service order. You can modify the new service order field values without affecting the template.