Reviewing Recent Calls

This topic discusses how to review recent calls to customers and contacts.

Page Name

Definition Name

Usage

Recent Call Report - Recent Calls Page

FO_RECENT_CALL_RPT

Review recent calls to customers and contacts.

Use the Recent Call Report - Recent Calls page (FO_RECENT_CALL_RPT) to review recent calls to customers and contacts.

Navigation:

Staffing > Customers and Contacts > Review Recent Calls

Use this read-only page to review recent calls to customers and contacts.