Working With Exceptions

Exceptions include the following components:

  • Pending WO for Closure

  • Preventive Maintenance Exceptions

Page Name

Definition Name

Usage

Pending WO for Closure Page

WM_HDR_APP_GRID

View and edit pending work orders for closure transactions.

Preventive Maintenance Exceptions Page

WM_HDR_APP_GRID

View and edit preventive maintenance exceptions transactions.

Use the Pending WO for Closure page to view and edit pending work orders for closure transactions.

Navigation:

Maintenance Management > MM WorkCenter > Exceptions > Pending WO for Closure

This example illustrates the fields and controls on the Pending WO for Closure page.

Pending WO for Closure page

This exception provides maintenance planners, schedulers, and coordinators a quick view of work orders with all tasks completed but not closed. Data that appears on this page is based on filter criteria defined in the Search Criteria page. Users can modify the search criteria by clicking the Refine Search Criteria link.

The Pending WO for Closure grid include five tabs: Main, Details, Details 2, Asset Information, and Additional Asset Information. In every tab, some fields—such as Work Order ID and Description—have links that users can click to access the Work Order page, which opens in a new window.

Field or Control

Description

Refine Search Criteria

Click to view and edit the predefined filter criteria for the exceptions. Defined search criteria are:

  • Business Unit

  • Work Order ID

  • Work Type

  • Service Group

  • Shop

  • Priority Code

  • Maintenance Type

  • AM Business Unit

  • Asset Identification

  • Tag Number

  • Serial ID

  • VIN

  • Asset Type

  • Asset Subtype

  • Asset Criticality

  • Asset Location

  • Area ID

  • Asset Location

  • Model

  • Asset Criticality

Refresh

Click this icon to refresh the grid.

Use the Preventive Maintenance Exceptions page to view and edit preventive maintenance exceptions transactions.

Navigation:

Maintenance Management > MM WorkCenter > Exceptions > Preventive Maintenance Exceptions

This example illustrates the fields and controls on the Preventive Maintenance Exceptions page.

Preventive Maintenance Exceptions page

This exception displays preventive maintenance processing exceptions based on filter criteria defined in the Search Criteria page. Users can modify the search criteria by clicking the Refine Search Criteria link. Users can review the exception transactions that appear on this page and take an appropriate action, such as canceling the work order.

The Preventive Maintenance Exceptions grid includes four tabs: Main, Details, Asset Information, and Additional Asset Information. In every tab, some fields—such as PM Schedule ID, Work Order ID, and Description—have links that users can click to access the particular Schedule page or Work Order page, which opens in a new window.

See Configuring Pagelets.